Informations

Secure payment;

Convey your bank details with complete confidence on Bobine's website ! All the bank operations are secured thanks to PAYBOX SYSTEM, a secured payment tool that encrypts all your personal data according to the banking regulations applicable in France. Bobine has thus no access to your bank details.

Delivery all around the world

You can order on Bobine's website and be delivered all around the world ! Shipping costs vary depending on the country of destination (7,90€ in Metropolitan France, 14€ in Europe).

Delivery within 72 hours or in-store pick up

At Bobine, we are processing orders from monday to friday. Packages are dispatched on the same day if the order is made before 3pm*.

You may also pick up your items in store at 11 rue Paul Chatrousse, Neuilly 92200 or at 87 rue du Bac Paris 75007.

*For customized orders, an additional week is required. 

Customer service

We shall be pleased to answer any question you have or help you with your orders over the telephone on + 33 (0)1 46 41 04 45 or over email at contact@bobine.fr.

Free return

At Bobine, we will be happy to exchange or refund any items your are not completely satisfied with. You will be defrayed for shipping costs only if you choose to be refunded for your whole order.

Customized items can not be refunded nor exchanged.