The following general terms of sale cover the sale of Bobine's products that are on Bobine's website. Bobine is a joint stock company with a capital of 30 980 euros, headquartered at 11, rue Paul Chatrousse, Neuilly-sur-Seine, and registered with the RCS Paris under the number 350 861 274.
11, rue Paul Chatrousse
92200 Neuilly Sur Seine
Phone number: (+33)1.46.41.04.45
VAT number : FR 71 350 861 274
These terms and conditions can be modified at any time, provided that the new version is published on the website. Bobine commits to accept any order that respect the general conditions of sale.
Products offered for sale are described as precisely as possible on the website. Any full or partly reproduction, in France or abroad, is strictly prohibited regarding the legal provisions applied to the artistic and intellectual property.
Prices are in euros and include French VAT. Bobine reserves the right to modify its products' prices at any time, but commits to charge the customer with the current price at the time the order is processed. Prices do not include the delivery fees that are specified to the customer before the final validation of the order. For the products imported from Metropolitan France to any other destination, some customs duties may be applied by the country of destination. In this case, the customer will have to pay the duty in order to get the goods, and will have to request any information to the customs department of his country.
*The customer can order online and thus is required to comply with general terms and conditions. A confirmation of the order is sent to the customer by email. Bobine also receives the order by email.
*The customer can order by mail. In this case he has to send the order form with his payment at: 11, rue Paul Chatrousse, 92200 Neuilly sur Seine, France.
*The customer can order by phone at 01.46.41.04.45. if he needs any advice.
Bobine is not responsible for any information that you enter when you order. If you entered a wrong delivery address, Bobine can not be held responsible for a wrong transit of the order, nor can it be for the unusual delivery time that it would cause.
By credit card : our systeme accepts Visa, Mastercard, and Blue cards. After having confirmed your order, enter your card number and its expiry date.
By cheque: print the order form and mail it with the cheque within 10 days. Beyond that period, the order will be cancelled.
We deliver within 48 hours on average in Metropolitan France, at the address of your choice. If you are not available when the order is delivered, a delivery notification will be left in your mail box.
Right of withdrawal
If you change your mind, because you do not like the product or because it does not fit your child, you have a period of 7 days (from the date of receipt) to return the product. You can either exchange the product, or get a refund. This guarantee cannot be applied on customized products (embroideries).
In this case, return the product, that has to be clean, at Bobine 11, rue Paul Chatrousse 92200 Neuilly sur Seine. Indicate if you wish a refund or an exchange. If you choose an exchange, it can be done only if the stocks are available. The return fees are to your charge.
Information and freedoms
We have an obligation of collecting your information for the confirmation of your orders. If any necessary information is missing, the rejection of your order is automatic. In accordance with the French law "Data freedom and protection Act" of January 6th, 1978, you have a right of access, correction, and deletion of your personal data. To exercise this right, write us at Bobine, 11 rue Paul Chatrousse, 92200 Neuilly sur Seine, France, and indicate your family name, first name, address and email address. You can also submit your request at firstname.lastname@example.org
Any dispute falls within the exclusive competence of French courts.